Two ways to get back into your account. Choose the one that fits your case.
1I forgot my password
We send a link to the e-mail address of your account to choose a new password.
Only the password changes. If your account uses two-factor authentication, it stays on.
2I lost access to my e-mail or to my authenticator
Use your recovery key to set a new password and a new e-mail address.
This also turns off two-factor authentication. Turn it on again afterwards.
No recovery key and no access to the e-mail or to the authenticator? Write to [email protected].
